Terms and conditions


We use the secure PayPal system for payments; you can use your PayPal account, if you have one, or you can just enter your card details without joining PayPal, if you prefer.

All prices are exempt from Vale-Added Tax (VAT).


We do our very best to make sure you do not have to return anything to us, because you are so pleased with our products. However, if you would like to return your product, simply notify us at returns@theblindsoapmaker.co.uk and then return them, also quoting the order number, to:

The Blind Soapmaker Returns
13, Aykley Vale
Aykley Heads

You have the right to return goods purchased on this site under the terms of the European Union Distance Selling Directive. Please note that you will have to pay the return postage. 

In no event shall the service provider be liable for any damage arising, directly or indirectly, from the use of the information contained on this web site including damages arising from inaccuracies, omissions or errors. Any person relying on any of the information contained on this web site or making any use of the information contained herein, shall do so at its own risk. The service provider hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.